DooQuick Privacy Policy

Last Updated: 2025-04-30

DooQuick ("we", "us", or "our") is committed to protecting the privacy of our users ("User", "you", or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DooQuick software-as-a-service platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, use the Service, or communicate with us. This information may include:

• Account Information: Such as your name, company name, email address, phone number, and payment information necessary to set up and manage your account.
• User Content: Documents, data, and any other information you upload or process through the Service. We process this content solely on your behalf to provide the Service.
• Usage Information: Information about how you use the Service, such as access times, features used, and performance metrics. This helps us improve the Service.
• Communication Information: Information you provide when you contact us for support or other inquiries.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To provide, operate, maintain, and improve the Service.
• To process transactions and manage your account.
• To respond to your comments, questions, and requests, and provide customer service and support.
• To monitor and analyze trends, usage, and activities in connection with our Service.
• To comply with legal obligations and enforce our terms and policies.

We do not sell your personal information or your User Content to third parties.

3. Information Sharing and Disclosure

We may share information under the following limited circumstances:

• With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud hosting providers). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DooQuick, our users, or others.
• Business Transfers: We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement reasonable technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

5. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Data Protection Rights (GDPR/CCPA)

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

• The right to access, correct, update, or request deletion of your personal information.
• The right to object to processing or restrict processing of your personal information.
• The right to request portability of your personal information.
• The right to opt-out of marketing communications.

If you wish to exercise any of these rights, please contact us using the contact details provided below. If you are using our Service on behalf of one of our business customers, please direct your request to that customer.

For residents of California, USA, the California Consumer Privacy Act (CCPA) provides specific rights regarding personal information. We do not sell personal information as defined under the CCPA.

If you are in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides specific rights. We act as a data processor for the User Content you provide and a data controller for your account information.

7. Children's Privacy

Our Service is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]